A Closer Look at the Private London Airport Transfer — Heathrow to Gatwick
If you’re headed between London’s two busiest airports—Heathrow and Gatwick—you’ll find this private transfer service offers a straightforward way to skip the chaos of shuttles or unpredictable taxis. Priced at around $124.38 per person, this service promises a stress-free ride in a private vehicle, with the flexibility of 24/7 availability. Based on reviews, it’s a mixed bag—some travelers sing its praises, while others encounter delays or cancellations.
What I appreciate most about this service is its door-to-door convenience and the clarity it offers—book in advance, show your voucher, and you’re set. Plus, the private group options (up to six passengers) add value for families or small groups seeking comfort without the chaos of shared shuttles. Another perk? The around-the-clock service means your flight schedule doesn’t need to align with traditional hours, making it ideal for late-night or early-morning flights.
However, it’s worth noting that some travelers have faced issues like driver delays or cancellations, which can diminish the reliability of this service. Several reviews highlight punctuality as a hit or miss, with one driver arriving 40 minutes late due to miscommunication. The price, while reasonable for the comfort and convenience, might seem steep compared to a regular taxi or ride-sharing option, especially when delays occur.
This private transfer is best suited for those valuing comfort, privacy, and predictability, especially if traveling with luggage or in a group. But, as with all transportation services, it’s wise to weigh the potential for delays against the guaranteed smoothness it can provide—particularly if you’re on a tight schedule or connecting flights.
Key points / Takeaways
- Private, door-to-door comfort for up to six passengers makes this a good choice for families or small groups.
- 24/7 operation ensures flexibility for flights arriving late at night or departing early morning.
- Pre-booking and mobile vouchers simplify the process, easing travel stress.
- Variable vehicle quality and driver punctuality can impact your experience—reviews mention both prompt arrivals and significant delays.
- Price reflects comfort and convenience rather than just transportation—it’s a premium option for those who want to avoid shuttles or taxis.
- Customer reviews are mixed, with some travelers praising helpful drivers and smooth rides, while others encountered cancellations or lateness.
An In-Depth Review of the Heathrow to Gatwick Private Transfer

Want to keep it personal? More private experiences we love in London
The booking process and planning — what you need to know
When I think about traveling between two major airports in a foreign city, I look for ease and predictability. This service ticks a lot of boxes here. Booking is straightforward—enter your flight details, pay in advance, and you’ll receive a mobile ticket along with a voucher. The payment in advance removes that last-minute stress of negotiating at the airport or worrying about fare fluctuations, especially if you’re pressed for time.
The service is available round-the-clock, which is a major plus for travelers arriving late at night or with early flights. Just keep in mind that you need to confirm your booking at least two days in advance for a full refund if plans change, and the transfer is held until 90 minutes after your actual flight’s arrival — a generous window that accounts for delays.
Pickup and meet-and-greet — what to expect upon arrival
Upon arrival at Heathrow or Gatwick, you’ll be greeted by a driver holding a sign with your name, as many reviews highlight. This is a real stress reliever after a long flight, especially when you’re tired or have luggage in tow. One traveler mentioned that the driver was “charming” and helpful, with some even sharing insider tips about London during the ride—adding a friendly, personal touch.
However, punctuality is a mixed bag. Some reviews praise drivers arriving “promptly” and assisting with luggage, which makes the experience feel more personal and professional. Yet others report drivers being 40 minutes late due to miscommunications or being assigned to different meeting points than expected, which can cause anxiety when connecting to a flight.
The vehicle and comfort — what you get for the price
Depending on your group size and luggage, you can choose a spacious sedan for up to three people or a minivan for up to six. Travelers often mention that the vehicles are very nice Mercedes models, which adds a touch of luxury. This can be especially worthwhile if you’re hauling a lot of luggage or traveling with children.
Comfort-wise, you can expect a quiet, smooth ride—especially if traffic conditions cooperate. The private nature of the transfer means you’re not sharing space or making stops, making the journey relaxing. Several reviews mention that the drivers were “timely” and “courteous,” which enhances the overall experience.
Price and value — is it worth it?
At roughly $124 per person, this service isn’t the cheapest way to go between airports. But when you factor in comfort, privacy, and convenience, many travelers see it as good value—particularly for small groups or families worried about navigating public transport with luggage or tight timing.
One reviewer said, “It was definitely worth the price,” especially when compared to the hassle of multiple trains or shared shuttles. On the flip side, the price might seem high if you’re traveling solo or on a very tight budget, especially if you encounter delays or cancellations.
Here are more great tours and experiences we've reviewed in London
- Round Trip Taxi Transfer – Heathrow Airport to & From London
- Heathrow Airport Taxi – Private Transfer To/From London
- Private Transfer: London Heathrow Airport to Ealing.
- Heathrow Airport: Private Transfer to Central London Hotels
- Gatwick Airport: Bus Transfer From/To Central London
- Private Transfer: From Ealing to London Heathrow Airport.
The pros and cons — real experiences from travelers
The best aspects? Punctual drivers and helpful service, with some travelers noting that their drivers even shared local tips. Several reviews also mention that the vehicles are very nice Mercedes and that the service makes traveling in London more comfortable, especially after a long flight or during tight connections.
But the downsides are notable. Cancellations and delays have been reported, sometimes because drivers are told to meet travelers at different locations or because of poor communication from the company. One reviewer expressed strong dissatisfaction after a driver was 50 minutes late, causing them to miss a flight connection and incur extra costs.
This variability is key to consider—if you have a tight schedule, it’s worth weighing the risk of delays against the convenience of a private ride.
Who will love this service?
This transfer best suits travelers valuing comfort, privacy, and reliability over budget savings. It’s suitable if you’re traveling with luggage, on a small group, or arriving late at night and want to avoid navigating busy train stations or sharing shuttles.
If you’re flexible and comfortable with public transit or taxis, you might find cheaper options. But for peace of mind, especially during busy travel times, this service helps eliminate some stress and ensures you’re taken care of from door to door.
Final thoughts

This private airport transfer from Heathrow to Gatwick is a solid choice for those who prioritize ease and comfort. It’s especially appealing if you’re traveling in a group or with heavy luggage, thanks to the private vehicle options and 24/7 availability. The pre-booking process, helpful meet-and-greet service, and quality vehicles add to its appeal, making it a convenient solution for many travelers.
That said, it’s not without its risks—delays and cancellations can occur, often due to miscommunications or traffic, which can be frustrating if you’re tight on time. The price point reflects a more premium experience, so weigh that against your budget and schedule.
If you’re someone who values being met promptly, enjoys stress-free travel, and needs reliable transportation to keep your trip running smoothly, this service could be a good fit. But, always consider potential delays and have backup plans, especially for those critical flight connections or tight schedules.
FAQ
How do I book this transfer?
You simply enter your flight details, pay in advance, and receive a mobile ticket. It’s designed to be quick and easy, minimizing last-minute worries.
What if my flight is delayed?
The service holds the transfer for up to 90 minutes after your actual arrival time, giving some buffer for delays. Just make sure your driver’s meeting details are correct.
Can I choose the vehicle type?
Yes, you can select a sedan for up to three passengers or a minivan for up to six. Your choice depends on your group size and luggage.
What happens if the driver cancels or is late?
While some travelers report punctual drivers, others have faced delays or cancellations. It’s wise to have a backup plan just in case.
Is this service available 24/7?
Yes, it operates every day, all day and night, making it flexible for any flight schedule.
Are group discounts available?
Yes, rates cover private groups of up to six, which can be a good deal for families or small groups.
What’s included in the price?
You get meet and assist and a one-way private transfer. Extra luggage charges may apply if you bring excess bags.
Can I cancel if my plans change?
Yes, cancellations are allowed up to 2 days in advance for a full refund.
Is this service suitable for solo travelers?
While available, the per-person cost might be high for solo travelers, but the comfort and convenience could still be worth it if you value privacy and ease.
In essence, this Heathrow-Gatwick private transfer offers a reliable, comfortable way to move between London’s busiest airports, especially for those who prioritize a smooth, hassle-free journey over budget savings. Keep an eye on reviews for punctuality, and plan accordingly if your schedule is tight, but rest assured, for many, this service makes a long day of travel significantly easier.
More Private Drivers in London
- London: Private Full Day Tour with Driver Guide
- London: Private Tour of Bath with Guide and Transfer
- Full Day Panoramic Only Driver-Guided Tour of London
- Private Driver guided tour Stonehenge Windsor castle & Bath.
- London: Warner Bros. Studio Tour with Transfer
- Harry Potter Studios & Private Transfer from Central London
More Private Tours in London
More Tour Reviews in London
Not for you? Here's more things to do in London we have recnetly reviewed
- London: Old City Walking Tour
- London: Private Flying-dress Photoshoot @jonadress
- Dragaoke – Drag Hosted Karaoke!
- London: British Museum Private Tour & Tickets Included
- London: The Magician’s Table – Up-Close Magic Show
- London: British Museum Highlights: Private Tour
- Tour a Piedi di Harry Potter a Londra
- London: The Great British Rock and Roll Music Walking Tour
- London: Christmas Lights Tour – With Christmas Music
- City(Tower) of London by LE GRAND – London’s Luxury Bus Tour
- Orpington: Silver Ring Making Workshop
- Secret Old London Walking Tour
