The Airport Limousine Bus Transfers offer a convenient way for travelers to get to and from Tokyo’s major international airports. With air-conditioned buses, free Wi-Fi, and one-way or round-trip options, the service provides a hassle-free journey. While communication and clarity have been mixed, the transfers remain a popular choice for those seeking reliable airport transportation. However, there’s more to know about this service that could make all the difference in your trip.
Key Points

- The service offers hassle-free transportation between downtown Tokyo and Narita/Haneda International Airports, with comfortable air-conditioned limousine buses and free Wi-Fi.
- Pricing starts from $35.00 per person for one-way or round-trip tickets, with round-trip tickets valid for 14 days after redemption.
- Infants aged 0-5 can travel for free if not requiring a seat, but a child ticket is needed otherwise.
- The service has a mixed review profile, with positive feedback on the bus comfort and negative feedback on service clarity and communication issues.
- Booking can be done online or by contacting the local provider, with a user-friendly booking system and confirmation email including booking details.
Service Overview
Airport Limousine Bus Transfers offers hassle-free transportation between downtown Tokyo and Narita or Haneda International Airport.
With an average rating of 3.4 from 19 reviews, the service provides comfortable, air-conditioned limousine buses with free Wi-Fi.
Travelers can choose one-way or round-trip tickets, with round-trip valid for 14 days after redemption at the NRT counter.
Infants aged 0-5 can join for free if not requiring a seat.
However, the service isn’t wheelchair accessible, though foldable wheelchairs are allowed.
The service is available to non-Japanese passport holders only.
You can also read our reviews of more tours and experiences in Tokyo.
Meeting and Pickup Information

Where can travelers meet for the airport limousine bus transfers?
The service offers select meeting points, including Shinjuku Station and Tokyo Disney Resort. However, the end points may differ, so customers should confirm with the local provider.
It’s important to note that start time confirmation is required in advance. The limousine bus can accommodate a maximum of 15 travelers per tour or activity.
Passengers should be aware that the tickets are non-refundable, and there are no refunds for cancellations.
Round-trip tickets are valid for 14 days after redemption at the NRT counter.
Ticket and Pricing Details
The pricing for the Airport Limousine Bus Transfers starts from $35.00 per person. Non-refundable tickets are available, with no option for cancellations. Round trip tickets are valid for 14 days after redemption at the NRT counter. Infants aged 0-5 can join for free if not requiring a seat, otherwise a child ticket is needed.
| Ticket Type | One-Way | Round Trip |
|---|---|---|
| Adult | $35.00 | $55.00 |
| Child | $20.00 | $30.00 |
| Infant | Free | Free |
Accessibility and Participation
Although the Airport Limousine Bus Transfers aren’t wheelchair accessible, foldable wheelchairs are allowed.
The service is near public transportation, making it accessible for most travelers. However, it’s important to note that the service is only available for non-Japanese passport holders.
Infants aged 0-5 years can join for free if they don’t require a seat, but a child ticket is needed otherwise.
With these accessibility considerations in mind, the Airport Limousine Bus Transfers can provide a convenient transportation option for many visitors to Tokyo.
Customer Feedback and Issues
Customers have provided mixed reviews for the Airport Limousine Bus Transfers service, highlighting issues with service clarity and communication. Many complained about confusing information regarding drop-off locations and ticket validity. While positive feedback praised the bus comfort, concerns were raised over misleading advertising. Specific incidents of customers being stranded or having to pay additional fees further underscore the service problems.
| Positive Feedback | Negative Feedback |
|---|---|
| Comfortable buses | Unclear drop-off locations |
| Free Wi-Fi | Misleading advertising |
| Convenient transfer | Ticket validity issues |
| Customers stranded | |
| Additional fees required |
- Tokyo: Soba (Buck Wheat Noodles) Making Experience
- Tokyo, Asakusa, Senso-Ji, Skytree: Private Photo Tour
- Shibuya Foodie Walking Friendly Tour With a Local Expert
- Tokyo: Nikko Toshogu Shrine and Kegon Waterfall Tour
- Manga Lesson by Pro-Manga Artist Who Drew Ace Attorney
- Ultimate One-Day Tokyo Must-Sees Tour With Photo Spots
Booking and Reservation Process
Booking the Airport Limousine Bus Transfers is a straightforward process.
Travelers can reserve their tickets online or by contacting the local provider directly. The website offers a user-friendly booking system, allowing customers to select their desired route, departure time, and number of passengers.
Customers will receive a confirmation email with their booking details, including the meeting point and estimated arrival time. For round-trip bookings, the return ticket is valid for 14 days after redemption at the Narita Airport counter.
Customers should confirm their start time in advance, as the buses have a maximum capacity of 15 travelers per tour.
Luggage and Excess Baggage Policy
The Airport Limousine Bus Transfers allow a single piece of standard luggage per passenger without additional charge.
However, passengers with excess baggage must pay an overweight fee. Oversized or overweight luggage may not be accepted onboard due to limited storage space.
Passengers should confirm the luggage allowances and fees with the local provider prior to their trip.
While the buses provide a comfortable ride, travelers are advised to pack lightly to avoid any additional costs or complications during the airport transfer service.
The company aims to ensure a smooth and hassle-free experience for all passengers.
Comparing Airport Transfer Options
When considering airport transfer options to and from Tokyo’s major international airports, travelers have several choices beyond the Airport Limousine Bus Transfers.
Taxis and rideshares can provide door-to-door service but may be more expensive. Public transportation like trains and buses are budget-friendly but require more time and effort.
Private car services offer a middle ground, with professional drivers and flexible schedules. Ultimately, the best option depends on the traveler’s needs, budget, and time constraints.
Researching the pros and cons of each mode can help ensure a smooth and efficient airport arrival or departure.
Frequently Asked Questions
Can I Book This Service in Advance or on the Day?
You can book this service in advance, as the reviews indicate that advance booking is required to confirm the start time. However, booking on the day may not be possible due to limited availability.
Is There a Limit on the Number of Luggage Items?
There’s no stated limit on the number of luggage items allowed, but the service caps the total number of travelers per bus at 15. Passengers should confirm specific luggage policies with the local provider when booking.
Do I Need to Tip the Driver?
No, tipping the driver is not required. The service fee is included in the ticket price. However, you can choose to tip the driver if you’re satisfied with the service.
How Do I Contact the Provider if I Have Issues?
If you have any issues, contact the provider directly using the contact information provided with your booking. They can assist you in resolving problems and address your concerns about the service.
Are Child Seats Available for Infants and Toddlers?
Child seats are not provided, but infants under 5 can ride for free without a seat. For toddlers requiring a seat, a child ticket must be purchased. Customers should confirm child ticket policies when booking.
The Sum Up
The Airport Limousine Bus Transfers provide a convenient and comfortable way for travelers to get to and from Narita and Haneda International Airports in Tokyo. While reviews have been mixed, the service remains a popular choice for those seeking reliable airport transfers. With air-conditioned buses, free Wi-Fi, and one-way or round-trip options, the service offers a hassle-free journey for those needing to get to and from the airports.
More Tour Reviews in Tokyo
Not for you? Here's more things to do in Tokyo we have recnetly reviewed
- Tokyo Private Half Day Tour With Licensed Guide by Car
- Tokyo City Cherry Blossom Private Sightseeing Tour
- 1 Day Tokyo Private Tour With English Speaking Guide
- Audio Guide Tour in The East Gardens of the Imperial Palace
- Private Karuizawa, Nagano Tour – Bilingual Chauffeur
- Sunday Morning JDM Experience
- Mt. Fuji 5th Station and Hakone Day Tour From Tokyo
- True Tokyo Luxury Shopping Private Tour
- Discover Your Tokyo -Private Tokyo Customized Walking Tour-
- Simple and Fun to Make Inari Sushi Party in Tokyo
- JDM Daikoku Car Meet GTR35 600HP to Famous Spot
- Experience of Large Calligraphy Performance in Asakusa Tokyo
