Luton Airport’s round trip taxi transfer service offers a convenient and cost-effective solution for travelers headed to and from London. With competitive pricing, comfortable vehicles, and hassle-free booking, this transfer service ensures a smooth journey. Customers can expect air-conditioned cars, complimentary water, and the option to add child seats – all while enjoying the privacy and reliability of a private transfer. Whether you’re a business executive or a family exploring the city, this service caters to your transportation needs, providing a stress-free start and end to your London adventure. But what else can this service offer to make your travel experience truly exceptional?
Key Points
- The service offers private round-trip taxi transfers from Luton Airport to London, with air-conditioned vehicles and bottled water provided.
- Prices start from £296.92 per group of up to 3 passengers, with additional fees for child/booster/infant seats and extended waiting times.
- Pickups and drop-offs can be customized, with airport pickup at the designated Costa coffee shop and prior confirmation required for non-airport locations.
- The service has an overall rating of 4.5 out of 5 based on 16 reviews, with some complaints about wait times and driver attitudes.
- Free cancellation is available up to 24 hours before the scheduled pickup time, with no refunds for cancellations within 24 hours.
Service Overview
The round trip taxi transfer from Luton Airport to London provides private transportation in a comfortable, air-conditioned vehicle, with bottled water included for passengers.
Travelers can opt for a child/booster/infant seat for an additional £10 fee, but only when booking an MPV car.
The total cost for this service starts from £296.92 per group, accommodating up to 3 passengers.
Notably, the service offers free cancellation up to 24 hours before the experience begins, providing flexibility for customers.
Whether you’re arriving at Luton Airport or need transport from your home or hotel, this transfer service ensures a hassle-free journey to and from London.
Fees and Charges
All fees and taxes are included in the total cost of the round trip taxi transfer from Luton Airport to London.
Plus, there’s an extra charge of £0.40 per minute plus parking fees that apply after the first 60 minutes of free waiting time from when the flight lands.
On top of that, non-airport pickups incur an additional £0.40 per minute charge after 15 minutes of free waiting.
These fees ensure the service is transparent and customers are aware of any potential additional costs they may incur.
The company give you a seamless and hassle-free experience, with clear pricing information upfront to avoid any surprises.
Pickup and Drop-off
Airport pickup takes place at the Costa coffee shop inside the arrivals hall.
Once at the airport, customers will be greeted by the driver at the designated Costa coffee shop location.
House and hotel pickups require prior confirmation of the meeting point. Customers are advised to confirm the meeting point ahead of time to ensure a smooth pickup.
For non-airport pickups, the driver will wait 15 minutes free of charge before an additional fee of £0.40 per minute applies.
Passengers can select their desired drop-off points during the booking process. The service offers flexibility in drop-off locations, allowing passengers to tailor the journey to their needs.
Booking and Confirmation
Customers receive confirmation at the time of booking for this round trip taxi transfer service from Luton Airport to London.
The service isn’t wheelchair accessible, but most travelers can participate. This is a private tour/activity with only the customer’s group.
The booking process is simple and straightforward. Customers will be provided with all the necessary details, including the pickup and drop-off locations, upon confirmation of their reservation.
The company emphasizes the importance of prior confirmation for any non-airport pickups, as this helps ensure a smooth and efficient transfer.
Customer Feedback
The round trip taxi transfer service from Luton Airport to London has received 16 reviews with an overall rating of 4.5 out of 5. While the majority of customers seem satisfied, a few negative reviews highlight areas for improvement.
The main pain points include:
- 40-minute wait time upon arrival
- Incorrect meeting spot leading to confusion
- Unhelpful driver attitude during the journey
The company has responded to these complaints, requesting that affected customers email them for further investigation and resolution.
Vehicle Details
The transfer service provides private transportation in air-conditioned vehicles. Customers can choose from a range of car sizes, including MPV options that accommodate child/booster/infant seats for an additional £10 charge.
These spacious MPVs offer extra room and comfort for families or larger groups. For solo travelers or couples, the service offers standard sedans that provide a comfortable and efficient ride.
All vehicles are well-maintained and ensure a smooth journey from Luton Airport to your desired location in London. No matter the group size or needs, the taxi transfer service has the right vehicle to get you to your destination comfortably and conveniently.
Cancelation Policy
Cancellation is free up to 24 hours before the scheduled pickup time, providing customers with flexibility in planning their travel arrangements. This policy ensures that customers don’t have to worry about unexpected changes in their plans, as they can easily cancel their transfer without incurring any additional fees.
The key points regarding the cancellation policy are:
- Cancellations made within 24 hours of the scheduled pickup time aren’t eligible for a refund.
- Customers can easily cancel their booking through the company’s website or by contacting their customer service team.
- There are no hidden fees or penalties associated with cancellations made within the 24-hour window.
- The company understands that travel plans can be subject to change, and they aim to accommodate their customers’ needs.
- Customers are encouraged to review the cancellation policy carefully before booking their transfer to ensure they’re aware of the terms and conditions.
Additional Information
What else should customers know about the round-trip taxi transfer service from Luton Airport to London? Customers can expect the total cost to start from $296.92 per group, covering up to 3 passengers. Plus, child/booster/infant seats are available for a $10 extra charge, but only in MPV vehicles.
Customers should also be aware of the following fees and charges:
| Charge | Cost |
|---|---|
| Additional waiting time after 60 free minutes from flight landing | $0.40/minute + parking |
| Non-airport pickups after 15 minutes of free waiting | $0.40/minute |
All taxes and fees are included in the total cost, providing customers with a hassle-free experience. The service is private, and customers can select their preferred drop-off points during the booking process.
Frequently Asked Questions
What Happens if My Flight Is Delayed?
If the flight is delayed, the customer will be charged an additional fee of £0.40 per minute after 60 free minutes of waiting from the flight landing time. The driver will wait for the customer at the agreed pickup location.
Can I Make Changes to My Booking?
Customers can generally make changes to their booking, such as updating pickup/drop-off locations or rescheduling, although additional fees may apply. It’s best to contact the service provider directly to discuss any requested changes as soon as possible.
Is the Driver Able to Assist With Luggage?
The driver is able to assist with luggage. They will help load and unload any bags or luggage you have, ensuring a seamless transfer from pickup to drop-off location.
How Do I Contact the Company During My Transfer?
Customers can contact the company during their transfer by calling the provided phone number or emailing the email address. The company states they’ll investigate any complaints or issues raised by customers.
What if I Need to Stop for Any Reason During the Journey?
If the traveler needs to stop for any reason during the journey, they can communicate with the driver. The driver will accommodate reasonable requests, though additional fees may apply for any extra time or mileage incurred.
Recap
The Round Trip Taxi Transfer from Luton Airport to London offers a reliable and convenient private transportation service.
With clear pricing, hassle-free booking, and comfortable vehicles, this service ensures a smooth travel experience while respecting customer privacy.
The option to add child/booster/infant seats and the flexible cancellation policy further enhance the service’s flexibility to meet passengers’ needs.
