If you’ve ever wondered what it’s like to go behind the scenes at one of the world’s most famous crystal brands, this VIP experience at Swarovski in Wattens, Austria, offers a rare glimpse. With a carefully curated six-and-a-half-hour journey through the Swarovski Manufactory and the enchanting Crystal Worlds, this tour is designed for those craving an authentic, intimate look into Swarovski’s craftsmanship, history, and creative spirit. It’s not your average visit — it’s a meticulously planned excursion with a small group, exclusive access, and plenty of luxurious touches.
What I really appreciate about this experience is the blend of education and entertainment—getting to see the craftsmanship firsthand, coupled with the whimsical, larger-than-life Chambers of Wonder. Plus, the fact that it’s only limited to ten people means you’re not lost in a crowd, and guides like “Michael” keep the energy lively and informative. That said, the non-disclosure agreement and photography restrictions in the factory mean you’ll need to leave your camera behind during the manufacturing tour, which could be a downside for some.
This VIP tour is a refined way to see Swarovski from the inside-out, offering a memorable experience for those who value craftsmanship, art, and a touch of luxury. If you’re looking for a meaningful day that combines learning, shopping, and dazzling sights, this could be your highlight in Austria.
Key Points/Takeaways
- Exclusive Access: Small group size (max. 10) guarantees an intimate experience with personalized attention.
- Behind-the-Scenes Craftsmanship: A 90-minute tour of the Swarovski Manufactory reveals the meticulous process of creating the world’s most brilliant crystals.
- Unique Artistic Installations: The Chambers of Wonder feature artworks by globally renowned artists, blending crystal art with imagination.
- All-Inclusive Day: The experience includes transport, a three-course lunch, guided tours, VIP lounge access, and shopping.
- Premium Gift: Guests can engrave their own crystal chaton, adding a personal touch to the day.
- Ideal for Adults: Participants must be 18 or older, making this a more sophisticated outing free of young children.
Entering Swarovski’s World: What the Experience Offers

This VIP tour balances exclusivity with a comprehensive look at Swarovski’s crystal heritage and modern innovation. It begins with a shuttle transfer from Swarovski Crystal Worlds — a place that itself is a wonderland of art and imagination. From there, you’re whisked away to the Swarovski Manufactory, where the magic of crystal begins.
You can also read our reviews of more tours and experiences in Wattens.
Behind-the-Scenes at the Swarovski Manufactory
The highlight for many visitors is the 90-minute guided tour of the factory, which is treated as a closely guarded secret—signing an NDA is mandatory. This is where you see how 130 years of tradition pair with cutting-edge technology to produce the clearest, most brilliant crystals. Having read some reviews, I can tell you that the tour is kept engaging, often led by a knowledgeable guide like Michael, who explains the intricate process with enthusiasm and clarity.
While photography is prohibited here, the experience is not diminished. You’ll learn how Swarovski’s crystals are cut, polished, and quality-checked in a process that is as precise as watchmaking. It’s fascinating to realize that each crystal is a product of both tradition and innovation. The fact that this tour is exclusive, without the crowds, means you can ask questions and truly absorb the craft.
The Chambers of Wonder and Artistic Installations
After the factory, you’ll explore the Chambers of Wonder, a colorful, surreal space filled with art installations created by renowned artists from around the world. Since opening in 1995, these chambers have drawn millions, and during this tour, you’ll get a guided overview of the stories behind some of the most striking pieces.
Many reviews highlight the “wow” factor of these chambers, describing them as a place where crystals are transformed into art. The extensive garden surrounding Swarovski Crystal Worlds offers a peaceful, scenic walk, with all the glamour of crystal embedded in nature.
Dining, Shopping, and Personal Touches
A three-course lunch at Daniels Kristallwelten by DoN offers a satisfying break and a chance to relax in elegant surroundings. Then, you’re invited to the VIP lounge, where you can enjoy cold and hot drinks, further enhancing the feeling of exclusivity.
One of the unique parts of this experience is the chance to engrave your own crystal chaton—a personalized gift that becomes a keepsake of your visit. You’ll also have the opportunity to browse one of the largest Swarovski stores worldwide, where you can purchase everything from jewelry to collectibles, often at a better price than elsewhere.
Logistics and Practicalities
The tour starts at 9:30 AM and concludes around 4 PM, including transport, lunch, and the tours. It runs in both English and German, with guides like Michael making the experience lively and accessible. The group size, capped at 10, keeps the experience intimate, and the inclusion of skip-the-line access means no wasting time in queues — ideal if your schedule is tight.
The price for this VIP experience is a worthwhile investment, especially considering the personalized tour, exclusive access, and the high-quality lunch. It’s a premium experience, but one that offers real value if you’re interested in craftsmanship, art, or luxury shopping.
Who Will Love This Tour?
This experience suits travelers who appreciate artisan craftsmanship and are willing to spend a little extra for a private, curated experience. It’s perfect for adults who want a sophisticated day out and don’t mind signing a non-disclosure agreement to keep certain aspects secret. Swarovski enthusiasts and art lovers will especially enjoy the Chambers of Wonder, while those fond of shopping will appreciate the extensive Swarovski store.
Who Might Find It Less Appealing?
If you’re traveling with children under 18, this tour isn’t suitable. Also, if you’re not comfortable with signing confidentiality agreements or prefer to take photographs in every area, this might not be the best fit. Since the factory tour is very controlled, you’ll need to accept some restrictions on photography.
Final Thoughts: Is It Worth It?

For those who value a personalized, behind-the-scenes look into Swarovski’s crystal-making process, this VIP experience delivers. It combines education, art, shopping, and luxury in a well-organized day that feels special from start to finish. The small group size and exclusive access mean you’ll enjoy a more relaxed and detailed view of Swarovski’s craftsmanship than a typical visit.
While the cost might seem high at first glance, when you consider the guided factory tour, the exclusive access, the personalized gift, and the gourmet lunch, it offers strong value for fans of craftsmanship and luxury. This experience is especially worthwhile if you’re after authentic insights and a memorable story to tell.
If you’re looking for a day that elevates your Swarovski visit to a truly special, insider-level experience, this VIP tour is likely to impress — just be sure to book early because of the limited places.
FAQs

Is this experience suitable for children?
No, the tour is only for participants aged 18 and older, mainly because of the nature of the factory tour and confidentiality.
Can I take photographs during the factory tour?
No, photography is not permitted inside the Swarovski Manufactory, as it is a top-secret environment.
What languages are available for the tour?
The tours are offered in both English and German, with guides like Michael making the experience engaging and clear.
How long does the entire experience last?
The full VIP experience runs from around 9:30 AM to 4 PM, including transfers, tours, lunch, and shopping.
Is transportation included?
Yes, a shuttle transfer is provided between Swarovski Crystal Worlds and the Swarovski factory, making logistics smooth and easy.
What is the maximum group size?
Limited to 10 participants, ensuring an intimate atmosphere and personalized attention.
This VIP Swarovski experience is a well-rounded, luxurious way to learn about and enjoy one of Austria’s most famous brands. Whether you’re a crystal collector, art lover, or simply looking for a memorable day, it offers a rare, detailed look at the artistry behind Swarovski’s glittering reputation.
