Navigating between San Juan and the ferry terminals in Fajardo or Ceiba just got easier. A reliable private transportation service operates daily, ferrying passengers in air-conditioned vehicles with onboard WiFi for a comfortable journey. With pickups tailored to airline schedules and a perfect customer rating, this service ensures punctual and exceptional service. Whether you’re heading to Fajardo for a day trip or Culebra for an island getaway, this transportation solution enhances your travel experience. But the benefits don’t stop there – let’s dive into the service’s full range of features that make it the ideal choice for your next trip.
Key Points
- Offers private, one-way transportation between San Juan and Ceiba Ferry Terminal with air-conditioning, WiFi, and flexible daily operations from 6 AM to 11:30 PM.
- Provides pickup at San Juan Airport with location varying by airline, and drop-off at Ceiba Ferry Terminal, located at 69HJ+XM4, Marina Dr, Roosevelt Roads, Ceiba 00735.
- Achieved a perfect 5.0 rating across 3 reviews, with drivers noted for accommodating food stops and guiding through ferry processes, and vehicles praised for comfort and onboard WiFi.
- Offers flexible scheduling with free cancellation up to 24 hours before the service, and a ‘Reserve now and pay later’ option for convenience.
- Accommodates service animals and strollers, but not wheelchair-accessible, with advance communication of special requirements encouraged for optimal experience.
Service Overview
This transportation service provides private, one-way transportation between San Juan and the Ceiba Ferry Terminal, offering an air-conditioned vehicle and onboard WiFi for a comfortable journey.
Customers can choose this service for travel between San Juan’s airport and the Ceiba Ferry Terminal, which serves as the gateway to Fajardo and Culebra.
The service operates daily from 6:00 AM to 11:30 PM, allowing flexibility in scheduling.
Reservations must be made in advance, and the pickup location at the San Juan airport varies depending on the airline.
Upon arrival at the Ceiba Ferry Terminal, travelers can easily access the ferries to their final destinations.
This seamless transportation option enhances the overall travel experience.
Pickup and Drop-off Locations
Passengers are picked up at the San Juan Airport, with the pickup location varying depending on the airline. For American Airlines travelers, the pickup point is at the prepaid service column 7A, while all other airline passengers are picked up at column 1A of the prepaid service area.
The drop-off point for this transportation service is the Ceiba Ferry Terminal, located at 69HJ+XM4, Marina Dr, Roosevelt Roads, Ceiba 00735, Puerto Rico.
To ensure a smooth experience, passengers are advised to:
- Confirm the pickup location up to 24 hours before the activity
- Arrive at the specified pickup point on time
- Communicate any special requests or needs to the provider
- Be prepared for potential traffic or ferry delays
- Follow the provider’s instructions during the journey
Operating Hours and Scheduling
The transportation service operates Monday through Sunday, from 6:00 AM to 11:30 PM, providing flexibility for travelers’ schedules.
Passengers are advised to confirm the exact start time of their service directly with the local provider in advance, as availability and scheduling may vary based on demand and other factors.
The wide range of operating hours ensures that travelers can be transported at their convenience, whether they’re arriving early in the morning or late at night.
This flexibility allows the service to cater to the diverse needs of its customers, making it a reliable and accessible option for those traveling between San Juan and Fajardo or Ceiba Airport/Ferry.
Customer Reviews and Ratings
Travelers consistently praise the transportation service’s timely and friendly assistance, with a perfect 5.0 rating across 3 reviews on Viator and Tripadvisor.
Notable review highlights include:
- Drivers’ willingness to accommodate food stops and guidance through the ferry process.
- Punctual pickups and smooth transportation to the Ceiba Ferry Terminal.
- Comfortable and air-conditioned vehicles with convenient onboard WiFi.
- Exceptional customer service from start to finish.
- Reliable and stress-free travel experience overall.
This consistently positive feedback underscores the transportation service’s commitment to providing a delightful and efficient travel experience for customers journeying between San Juan and the Fajardo or Ceiba Airport/Ferry.
Confirmation and Booking Details
Customers receive a confirmation upon booking the transportation service between San Juan and the Fajardo or Ceiba Airport/Ferry. This confirmation includes key details like the pickup location, start time, and cancellation policy.
The pickup point is clearly specified, with different instructions for American Airlines passengers and those on other airlines. Customers can confirm the pickup location up to 24 hours before their scheduled departure.
The service operates daily from 6 AM to 11:30 PM, so travelers have flexibility in scheduling their transportation. Importantly, the company offers free cancellation up to 24 hours prior to the experience, giving customers peace of mind.
Accessibility and Accommodations
Service animals are allowed on the transportation, and the vehicles are stroller accessible, though they aren’t wheelchair accessible. This service aims to accommodate passengers with various needs, ensuring a comfortable and inclusive travel experience.
Some key accessibility details to note include:
- Passengers are welcome to bring service animals on board at no additional cost.
- Strollers can be accommodated, making it easier for families with young children.
- However, the vehicles aren’t equipped to handle wheelchairs, so passengers with mobility challenges may need to make alternative arrangements.
- The company is dedicated to providing a safe and accessible transportation option within the given constraints.
- Passengers are encouraged to communicate any special requirements or needs in advance to ensure the best possible experience.
Cancellation and Refund Policy
Free cancellation is available up to 24 hours before the scheduled experience, providing passengers with the flexibility to adjust their plans if needed. This ensures that customers can cancel their transportation booking without penalty, allowing them to make last-minute changes or reschedule their trip.
The service offers a lowest price guarantee, so customers can book with confidence knowing they’re getting the best deal. Plus, the ‘Reserve now and pay later‘ option is available, giving customers the convenience of securing their transportation while paying closer to the travel date.
This cancellation and refund policy offers a hassle-free experience, allowing travelers to plan their trip with peace of mind.
Additional Service Features
One standout feature of this transportation service is the availability of WiFi onboard, allowing passengers to stay connected during their journey.
The service also caters to a variety of needs, including:
- Accommodating service animals for passengers’ comfort and convenience
- Providing stroller access for families with young children
- Offering a lower price guarantee to ensure customers receive the best value
- Allowing for free cancellation up to 24 hours before the scheduled pickup
- Providing a ‘reserve now, pay later’ option for added flexibility
These additional service features demonstrate the provider’s commitment to delivering a seamless and tailored experience for every passenger, catering to their unique requirements and preferences.
Frequently Asked Questions
Is There an Option for a Round-Trip Service?
According to the information provided, the service only offers one-way transportation from San Juan to Fajardo or Ceiba Airport/Ferry. There doesn’t appear to be an option for a round-trip service based on the details given.
Can I Make Stops Along the Way During the Transfer?
No, this one-way service does not allow for stops along the way. The private transportation is a direct transfer from the specified pickup location to the Ceiba Ferry Terminal. Any additional stops would need to be arranged separately.
How Much Luggage Can I Bring on the Transport?
Passengers can bring as much luggage as they can comfortably fit in the air-conditioned vehicle. The service allows for transportation of standard-sized suitcases and personal items. Specific luggage limits are not provided, allowing flexibility for the traveler.
Is There a Discount for Group Bookings?
Yes, there may be a discount for group bookings. The service provider offers group discounts, but the specific discount amount is not provided in the information. Travelers should inquire about group pricing when making their reservation.
Can I Choose My Preferred Vehicle Type?
Unfortunately, the service does not offer a choice of vehicle type. It provides private transportation in an air-conditioned vehicle, which is the only option available. Customers cannot select a specific vehicle model or size for their booking.
Recap
Travelers can easily get between San Juan and Fajardo or Ceiba Ferry Terminal with a reliable private transportation service.
It operates daily from 6 AM to 11:30 PM, offering air-conditioned vehicles with WiFi.
The service provides flexible scheduling, including airport pickups, and has received perfect customer ratings for its punctuality and exceptional service.
