SkyExpress Private Transfer offers a convenient way to travel from Sapporo to Lake Toya. With an English-speaking driver, the service includes fuel, tolls, and insurance, ensuring a hassle-free journey. Travelers can enjoy personalized pick-up and drop-off options, and the service allows for additional stops and customization. Operating daily from July 2024 to April 2025, this flexible transfer service is ideal for exploring the scenic beauty of Hokkaido. But what sets this private transfer apart, and why might it be the best choice for your group?
Key Points

- Private transfer service from Sapporo to Lake Toya accommodating up to 15 passengers with English-speaking driver, fuel, tolls, taxes, and insurance included.
- Flexible pickup and drop-off options within a 5km radius of Sapporo and Lake Toya hotels, tailored to individual travel needs.
- Additional services available, including 1-hour supermarket stop and extra stops, with charges applied for overuse or waiting time.
- Cancellation policy allows no-penalty cancellations up to 24 hours before the experience, with a Reserve Now and Pay Later option.
- Service not wheelchair accessible, but infant seats available upon request, with recommended luggage capacity of up to 15 large suitcases, 10 ski bags, and 10 small bags.
Overview of the Service
SkyExpress Private Transfer offers a convenient way to travel from Sapporo to Lake Toya. This private transfer service accommodates up to 15 passengers, ensuring a personalized and comfortable journey.
The service includes an English-speaking driver, fuel, tolls, taxes, and insurance. Travelers can be picked up from their hotel in Sapporo or Lake Toya, and dropped off at their desired location within a 5km radius.
The service operates daily from 7/7/2024 to 4/30/2025, providing flexibility in scheduling. With its capacity and inclusions, SkyExpress Private Transfer offers a seamless and hassle-free transportation option for groups visiting Lake Toya.
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Inclusions and Exclusions

The SkyExpress Private Transfer service includes the driver, fuel, tolls, taxes, and insurance for the journey from Sapporo to Lake Toya.
Plus, English-speaking staff support is available upon request, although not guaranteed.
The service also provides:
- Up to 2 pick-up and drop-off locations within a 5km radius.
- Parking fees included.
- Optional services such as a 1-hour supermarket stop (10,000 yen) and additional stops (7,000 yen per stop).
However, there are charges for overuse or waiting time (10,000 yen per hour or part thereof).
Additional Services and Charges

Along With the standard inclusions, SkyExpress offers several optional services and charges. Guests can request a 1-hour supermarket stop for 10,000 yen or make additional stops for 7,000 yen per stop. There’s also an overuse/waiting charge of 10,000 yen per hour or part thereof.
| Optional Service | Cost |
|---|---|
| 1-hour Supermarket Stop | 10,000 yen |
| Additional Stops | 7,000 yen per stop |
| Overuse/Waiting Charge | 10,000 yen per hour or part thereof |
These additional services and charges provide guests with the flexibility to customize their private transfer experience to suit their needs.
Pickup and Drop-off Details

Guests can be picked up from their hotel in either Sapporo or Lake Toya. They can then select their desired drop-off location.
The start time should be confirmed with the local provider in advance.
The key pickup and drop-off details are:
- Pickup points: Your hotel in Sapporo or Lake Toya
- Drop-off points: Select a drop-off location
- Start time: Confirm with local provider in advance
This private transfer service offers convenience and flexibility, allowing guests to travel comfortably from Sapporo to Lake Toya on their own schedule.
Operating Hours and Availability
The SkyExpress Private Transfer service operates from 7/7/2024 to 4/30/2025, Monday through Sunday, between the hours of 4:00 AM and 11:00 PM.
Confirmation is provided within 48 hours of booking, subject to availability. The service isn’t wheelchair accessible, but infant seats are available upon request. Guests with wheelchairs or strollers must disembark before boarding.
Recommended luggage includes up to 15 large suitcases, 10 ski bags, and 10 small bags.
Cancellation is free up to 24 hours before the experience starts, and a Reserve Now and Pay Later option is available.
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Luggage and Accessibility
Travelers can bring up to 15 large suitcases, 10 ski bags, and 10 small bags with the SkyExpress Private Transfer service.
The transfer isn’t wheelchair accessible, but infant seats are available upon request. Children must be accompanied by an adult, and guests with wheelchairs or strollers must disembark before boarding.
This service is designed to provide a convenient and comfortable way to travel from Sapporo to Lake Toya, with ample space for all your belongings.
The driver and English-speaking staff are available to assist with your luggage and transport needs.
Cancellation and Payment Policies

With the luggage and accessibility details in mind, the cancellation and payment policies for the SkyExpress Private Transfer service are worth considering.
Clients can cancel their booking up to 24 hours before the experience starts with no penalty. The Reserve Now and Pay Later option is available, allowing flexibility in payment.
Upon booking, clients will receive confirmation within 48 hours, subject to availability.
Important Considerations for Guests
What factors should guests consider when booking the SkyExpress Private Transfer from Sapporo to Lake Toya?
First, travelers must confirm pickup and drop-off locations, as the service includes up to 2 locations within 5km.
Plus, guests should be aware of potential extra charges, such as 10,000 yen for a 1-hour supermarket stop or 7,000 yen per additional stop.
Finally, the service isn’t wheelchair accessible, though infant seats are available upon request.
Frequently Asked Questions
Can I Have a Vegetarian/Halal/Kosher Meal During the Transfer?
The service does not provide any meals. However, the driver can make a 1-hour stop at a supermarket where guests can purchase their own vegetarian, halal, or kosher items if needed.
Do You Provide Baby Seats for Infants Under 2 Years Old?
Yes, infant seats are available upon request for the private transfer service. Guests with children under 2 years old can request the infant seats at no additional charge when booking the transfer.
Is Wifi Available in the Vehicle for Passengers?
Yes, the service provides free WiFi for passengers on board the vehicle. Travelers can stay connected during the transfer from Sapporo to Lake Toya.
Can I Request the Driver to Make Unscheduled Stops Along the Way?
Yes, you can request additional stops along the way, but there’s an extra charge of 7,000 yen per stop. The driver can make up to 2 pick-up and drop-off locations within 5km at no extra cost.
How Do I Provide Feedback or File a Complaint About the Service?
To provide feedback or file a complaint, customers can contact the local provider’s customer service team. Their contact details and procedures for feedback and complaints are typically available on the provider’s website or included in the booking confirmation.
The Sum Up
SkyExpress Private Transfer offers a stress-free way to travel from Sapporo to Lake Toya. With an English-speaking driver, fuel, tolls, and insurance included, the service provides a convenient and flexible transportation option for groups of up to 15. Personalized pick-up and drop-off, as well as the ability to make additional stops, make this service ideal for exploring Hokkaido’s scenic beauty.
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