The shared departure transfer from Otaru City to Shin Chitose Airport offers a convenient solution for passengers. Operating daily, the service provides door-to-door transportation with a flexible baggage allowance. Wheelchair assistance is available, ensuring a smooth travel experience. Whether you’re catching an early flight or need a late-night transfer, this service has you covered. But there’s more to uncover about the specifics of this travel option.
Key Points

- Shared transfer service operates daily from April 1, 2024, to March 31, 2026, between 8:00 AM and 9:00 PM, with a minimum of 4 adult fares required.
- Passengers are allowed one large suitcase and one hand carry; additional baggage needs prior confirmation.
- Pickup is from hotel lobbies or main doors of Otaru hotels with phone numbers starting with 134, and drop-off is at New Chitose Airport.
- Wheelchair arrangements can be made in advance, but the vehicle used is not wheelchair accessible.
- Booking confirmation is received within 48 hours, and customers can contact the service center for changes or customer support.
Service Overview
The shared transfer service from Otaru City to New Chitose Airport provides a one-way transportation option for travelers.
The service runs from April 1, 2024, to March 31, 2026, operating daily from 8:00 AM to 9:00 PM.
Pickup locations include Otaru hotels with telephone numbers starting with 134, while the drop-off point is at New Chitose Airport.
The service requires a minimum of 4 adult fares to activate and allows one large suitcase and one hand carry per passenger, with additional baggage requiring prior confirmation.
Door-to-door service is available, and wheelchair arrangements can be made in advance.
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Pickup and Drop-off Details

As per the Departure Notice, the driver will fax the pickup time to the hotel front desk one day before the service date (around 5 PM Japan Time).
Passengers will be picked up from the lobby or main door of their Otaru hotel with a telephone number starting in 134.
The shared transfer service will then drop off passengers directly at the New Chitose Airport in Bibi, Chitose, Hokkaido 066-0012, Japan.
Passengers are reminded to be ready at the designated pickup time indicated in the Departure Notice to ensure a smooth and timely transfer to the airport.
Baggage Allowance

One big suitcase and one hand carry per passenger are allowed on the shared transfer service.
Additional baggage must be confirmed in advance. This ensures the vehicle can accommodate everyone’s belongings comfortably.
The transfer service caters to groups, so space is limited. Passengers planning to bring extra bags should notify the Cherry Tomato crew ahead of time.
This allows the company to make proper arrangements and avoid any issues during the trip.
Wheelchair Arrangements
Wheelchair arrangements must be informed in advance to the Cherry Tomato crew. They can assist with securing a wheelchair for the transfer. This must be requested at the time of booking to ensure availability.
The crew will make the necessary arrangements to provide a wheelchair and ensure a smooth boarding and transfer process.
It’s important to note that the vehicle used for this shared transfer service isn’t wheelchair accessible. Passengers requiring a wheelchair will need to contact the service center for alternative transportation options that can accommodate their needs.
Door-to-door Service
The Cherry Tomato crew offers door-to-door service for passengers booking the shared transfer from Otaru City to New Chitose Airport. Travelers can be picked up directly from their hotel lobby or the main door of their apartment/home. This convenient service ensures a seamless start to the journey.
| Service Type | Pickup Location | Pickup Procedure | Drop-off Location |
|---|---|---|---|
| Door-to-door | Hotel lobby or apartment/home |
Driver notifies hotel front desk 1 day prior |
New Chitose Airport |
This door-to-door option is available at no extra charge, allowing passengers to relax and focus on their travel plans.
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Operational Hours

The Cherry Tomato shared transfer service from Otaru City to New Chitose Airport operates daily from 8:00 AM to 9:00 PM, providing a convenient option for travelers during these hours.
The service runs year-round, with availability from April 1, 2024 to March 31, 2026. Passengers can expect to receive their booking confirmation within 48 hours if the reservation is made within 5 days of travel.
However, the service isn’t wheelchair accessible, and infants must sit on laps. The maximum group size is 15 travelers per tour/activity.
Booking Confirmation

Unless made within 5 days of travel, customers will receive their booking confirmation for the shared transfer service from Otaru City to New Chitose Airport within 48 hours of completing their reservation. The confirmation will outline the pickup time, location, and other relevant details for a smooth transfer experience.
| Confirmation Details | ||
|---|---|---|
| Received | Within 48 hours | Unless 5 days before travel |
| Includes | Pickup Time | Pickup Location |
| Other Relevant Info | – |
The confirmation email ensures customers have all the necessary information for their transfer service to New Chitose Airport.
Customer Support and Changes
Customers can contact the Cherry Tomato crew via email for any booking changes.
For changes on the travel day or later, they should contact the service center.
If there are any missing items, customers should report them to the Cherry Tomato Service Center for assistance.
The crew is available to help with a range of customer service needs, ensuring a smooth and hassle-free transfer experience.
Customers can rely on the company’s responsiveness and support throughout their journey.
Frequently Asked Questions
Is There a Discounted Rate for Children?
The details provided don’t mention any discounted rates for children. The pricing is per person, and the service conditions indicate a minimum of 4 adult fares are required to activate the transfer service.
Are There Any Restrictions on Liquids or Dangerous Items?
There are restrictions on liquids and dangerous items. Passengers can bring one large suitcase and one carry-on bag, with any additional baggage needing prior confirmation. Prohibited items like flammables aren’t allowed on the transfer service.
Can I Request a Specific Pickup or Drop-Off Time?
Customers can’t request specific pickup or drop-off times. The driver will provide the pickup time in the departure notice faxed to the hotel one day before the service date. The drop-off is at New Chitose Airport.
Is It Possible to Add an Extra Stop During the Transfer?
Yes, you can request an extra stop during the transfer, but it must be confirmed in advance. Additional stops may incur an extra fee and are subject to the driver’s availability and route schedule.
How Do I Pay for the Transfer Service?
Travelers can pay for the one-way transfer service from Otaru City to New Chitose Airport online when booking. Payment methods include credit card or PayPal. The price varies based on group size, with a lowest price guarantee and free cancellation up to 24 hours prior.
The Sum Up
The Shared Departure Transfer from Otaru City to New Chitose Airport offers a convenient and efficient travel option. Passengers can enjoy door-to-door service, with a generous baggage allowance and wheelchair assistance available. Operating daily from April 2024 to March 2026, the service runs from 8 AM to 9 PM and requires a minimum of four adult fares to commence. Booking confirmation and customer support are provided to ensure a smooth transfer experience.
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