If you’re a football fanatic or simply curious about Spain’s most famous stadium, the Reserved Access to Santiago Bernabéu offers a unique chance to peek behind the scenes of Real Madrid’s legendary home. Priced at around $65 per person, this tour is designed to give visitors a taste of football glory—showcasing the trophies, museum exhibits, and stadium views that make Bernabéu a must-see in Madrid.
Two things I really appreciate about this experience are its focus on the most iconic trophies, especially the 14 Champions League titles—a real highlight for fans—and the fact that it’s booked 12 days in advance on average, suggesting good planning for those eager to visit. However, a consideration worth noting is that ongoing construction work and restrictions mean access to certain areas, like the pitch and locker rooms, may be limited or temporarily unavailable, which could be disappointing if you’re hoping for a full stadium immersion.
From what I’ve seen, this tour offers good value for money—particularly given the reserved entry and access to the museum and panoramic stadium views—but it’s important to keep expectations realistic around what’s accessible during construction. If you’re a hardcore football fan or a first-time visitor wanting an efficient overview of Madrid’s football history, this experience can be quite rewarding, especially if booked well in advance.
Key points / Takeaways

- Reserve your tickets early: Most travelers book about 12 days ahead, ensuring smoother access during busy periods.
- Focus on trophies: The museum’s standout feature is the impressive display of 14 Champions League titles—a unique collection only seen at Bernabéu.
- Limited access due to construction: Ongoing work means some areas, like the dressing rooms and pitch, might be off-limits, which has been a point of disappointment for some guests.
- Good for football fans: The experience is especially suited to fans who want a quick insight into the club’s triumphs and history without a full stadium tour.
- Expect security lines: As noted in reviews, early arrival helps avoid long waits and security checks.
- Dependable booking: Many reviews highlight reliable ticket delivery and trustworthy service, especially from the company Wanderung.
- Guided insights vary: The tour itself doesn’t include a guide explaining each exhibit, so a bit of prior reading or self-guided exploration helps.
- Limited stadium access: On certain days, the pitch may be closed, and some areas like the benches and press rooms might be restricted.
- Multilingual info: Expect photo montages, exhibits, and displays that provide a visual history, with some reviews mentioning the Ballon d’Or showcase and historic jerseys.
When I think about visiting the Santiago Bernabéu, I imagine walking into one of football’s most iconic stadiums, surrounded by trophies, murals, and the electric atmosphere that fuels Madrid’s football passion. While this reservation-based tour promises reserved entrance and access to the museum, I’ve found that not everything is always accessible—especially during periods of construction or maintenance.
What’s included in the tour?
The admission ticket grants you entry into the museum, which is a treasure trove of memorabilia—think photomontages with legendary players, exhibition of trophies including 14 Champions League wins, and the official shop where you can pick up souvenirs. The panoramic stadium view is also part of the package, giving you a bird’s-eye perspective of the pitch and stands, which many visitors find particularly exciting.
Some reviews mention that getting into the stadium and seeing the history was a good time. One guest, Oscar_O, noted that walking into the stadium and learning about its history was enjoyable but warned to arrive early to beat long lines and pass security smoothly.
You can also read our reviews of more tours and experiences in Madrid.
What’s missing or limited?
A consistent theme among reviews is that access to the pitch, locker rooms, and player areas can be restricted or completely unavailable. For example, some guests expressed disappointment at not being able to see the dressing rooms or the benches, which are often highlights in full stadium tours. The management reserves the right to close certain areas without prior notice, which is beyond the tour provider’s control but should be factored into your expectations.
One reviewer, Jaime_A, mentioned that he was unable to see the lockers and press room, feeling the experience was somewhat short. Others pointed out that the tour mainly features the trophy room and museum, which, while impressive, may not satisfy those wanting to see the pitch itself or the behind-the-scenes areas.
The experience on match days or special events
If you’re visiting on a match day, tickets are available up to 5 hours before kickoff, which could be a good opportunity if you’re interested in attending a game. But during regular visits, the tours are more about the museum and stadium views than an inside look at the players’ facilities.
The reviews tell a story of mixed experiences
While many visitors appreciate the reliability of ticket delivery and find the museum exhibits inspiring, some mention restrictions due to ongoing construction. For instance, a guest named Alberto_V felt that the experience was worth it but a bit underwhelming because it didn’t meet higher expectations.
Others, like Lucas_D, praised the excellent service and trustworthy ticketing, while Mourad_E appreciated the magnificent experience despite a small delay at entry. Conversely, Horacio_G felt it was not satisfying enough for the price, mainly because of the limited access to the pitch and lockers.
Timing is crucial. Arriving early helps you avoid long lines and security delays, especially since passenger flow can be unpredictable. It’s also wise to manage expectations: this isn’t a full stadium tour with player access, but rather a museum visit with some stadium views.
If you’re a devoted Madrid fan, this experience offers a highlight reel of the club’s greatest moments, especially with the exhibition of 14 Champions League trophies. For casual visitors, it’s a quick but authentic glimpse into the club’s history, well worth doing if you’re nearby.
Who will love this?
If you’re passionate about football and enjoy trophy collections and historical displays, this tour will suit you. It’s also good for families or groups with limited time who want a concise experience of Madrid’s football royalty.
Who might be disappointed?
Those expecting full access to the pitch, locker rooms, or behind-the-scenes areas may find the experience somewhat limited. Also, if your trip coincides with ongoing construction or if the stadium restricts access on the day, your visit might be shorter and less comprehensive.
At $64.83 per person, this tour offers good value, especially considering the reserved entry and ability to explore the museum at your own pace. But remember, the price does not include personal expenses, so souvenirs or extra treats are up to you.
Getting there is easy, since the stadium is near public transportation, and most travelers report that tickets are delivered reliably—a relief when planning tight schedules.
A key tip from reviews is to arrive early and prepare for security checks. On days with special events, the tour timing might change, so keep an eye on notifications if your plans are tight.
Suitability
This experience is most valuable for football fans, particularly those with an interest in trophies and club history. It works well for visitors who want an efficient, ticketed entry that skips the lines and provides a focused museum visit.
For fans of Real Madrid or football history in general, this tour offers a solid introduction to the club’s glory days. You’ll walk through the trophy room, see player photo montages, and enjoy panoramic stadium views—all key highlights that make it worthwhile.
However, it’s important to adjust expectations because access to the pitch, locker rooms, and behind-the-scenes areas may be limited or restricted due to ongoing construction or operational policies. It’s best suited for those looking for a taste of Madrid’s football legend rather than a comprehensive stadium experience.
If you’re short on time or want a reliable, guided ticket that guarantees entry into the museum, this tour can be a satisfying option. Just plan ahead, arrive early, and be ready for a stadium visit that balances history and modern restrictions.
Is this tour suitable for children?
Yes, most travelers can participate, and kids who love football will likely enjoy the trophy displays and stadium views.
Are guided explanations included?
No, the tour doesn’t include a guide explaining exhibits. You might want to read up beforehand or explore at your own pace.
Can I see the pitch during this tour?
Not always. Access to the pitch may be restricted or unavailable, especially during ongoing construction work.
What’s the best time to arrive?
Arrive early to skip long lines and security checks—especially on busy days or match days.
Is this tour available on match days?
Yes, tickets are available up to 5 hours before the game, but the tour itself is more about the museum and stadium views.
What should I bring?
Comfortable shoes, a camera, and perhaps some reading material about Real Madrid’s history to enhance your experience.
Are there opportunities to buy souvenirs?
Yes, the official shop is included, where you can purchase jerseys, trophies replicas, and memorabilia.
How long does the tour typically last?
Between 1 hour 30 minutes and 3 hours, depending on crowds and how much time you spend at each exhibit.
What if I want to see more than just trophies?
You might need a full stadium tour, but these often cost more and may not be available during construction or restricted access periods.
In the end, this reserved access tour is a reliable way to enjoy the highlights of Santiago Bernabéu—especially if you’re a football fan eager to see the club’s most iconic trophies and stadium views. Manage your expectations around access restrictions, arrive early, and you’ll leave with a memorable snapshot of Madrid’s football heart.
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