The Hiroshima and Miyajima Private Tour from Osaka and Kyoto offers travelers a chance to explore two of Japan’s most iconic destinations. With convenient transportation, an English-speaking driver, and a full-day itinerary, the tour promises a seamless and personalized experience. From the awe-inspiring Itsukushima Shrine to the floating Torii gate, this private excursion immerses visitors in the rich history and natural beauty of the region. While the tour’s pricing may seem steep, it caters to a wide range of guests, suggesting there’s more to uncover about its value and appeal.
Key Points

- This private tour offers convenient transportation from Osaka or Kyoto to Hiroshima and Miyajima Island, with an English-speaking driver and WiFi on board.
- The tour includes a ferry ticket to Miyajima Island, where visitors can experience the floating Torii gate and Itsukushima Shrine.
- The tour is wheelchair and stroller accessible, with infant seats available, promoting inclusivity for a wide range of guests.
- While the tour has an overall rating of 2.3 out of 5 stars, a positive review highlights a great driver/guide providing knowledgeable narration and engaging historical insights.
- The mixed reviews suggest the need for consistent quality, driver training, and vehicle maintenance to address concerns about unsafe driving and poorly maintained vehicles.
Tour Overview and Details

This private tour from Osaka or Kyoto to Hiroshima and Miyajima Island offers convenient transportation with WiFi on board and an English-speaking driver.
The tour includes the ferry ticket to Miyajima Island, where you’ll explore the iconic floating Torii gate and Itsukushima Shrine.
Starting at 6:00 am, this full-day experience allows you to make the most of your time, with the flexibility of pickup from select locations.
Priced from $798.51 per group (up to 5 people), this tour provides a hassle-free way to visit these renowned destinations, with the option to cancel up to 24 hours in advance.
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Accessibility and Participation
The private tour is wheelchair and stroller accessible, with convenient transportation options near public transit.
Infants can ride along, as infant seats are available. Most travelers can participate in this experience, making it suitable for a wide range of guests.
The private nature of the tour ensures that only your group will be present, allowing for a personalized and exclusive outing.
Whether you’re seeking an accessible adventure or a private excursion, this Hiroshima and Miyajima tour from Osaka and Kyoto offers the flexibility and inclusivity to accommodate your needs.
Mixed Reviews and Ratings

Fewer than half of the tour’s reviews are positive, with a total rating of just 2.3 out of 5 stars. Negative feedback cites a lack of informative guidance, unsafe driving, and poor vehicle condition. One reviewer described the experience as a "silent delivery service." However, a positive review highlights a great driver/guide from Milkyway Tours, who provided historical context and an overall superb experience despite the long drive.
| Ratings | Number of Reviews |
|---|---|
| 5-star | 0 |
| 4-star | 0 |
| 1-star & 2-star | 3 |
Customers suggest closer monitoring of tour operators to ensure quality, and some consider switching companies due to dissatisfaction.
Positive Feedback Highlights

Among the mostly critical reviews, one positive experience stands out. A traveler highlights a great driver/guide from Milkyway Tours, who provided historical context and enhanced the overall experience.
The driver’s efforts were described as superb, despite the long drive. The review praises:
- The driver’s knowledgeable narration
- Engaging historical insights
- Seamless transportation
- Comfortable vehicle
- Memorable tour
This glowing feedback contrasts with the concerns raised by other customers, suggesting the potential for a high-quality tour with the right operator.
Ultimately, the positive review offers hope for an exceptional Hiroshima and Miyajima experience.
Evaluating Company Responsibility

Given the mixed reviews, it’s clear the company must take steps to ensure consistent quality across their tour offerings.
Customers expect a memorable, stress-free experience. The reports of unsafe driving and poorly maintained vehicles are unacceptable. The company should implement driver training and vehicle inspections.
Providing a knowledgeable tour guide is also key – the "silent delivery service" critique highlights the need for engaging commentary.
Lastly, the company should closely monitor customer feedback and address issues promptly.
With these improvements, the company can restore trust and deliver the high-quality private tours customers deserve.
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Comparing Customer Experiences

While the reviews for this Hiroshima and Miyajima tour present a mixed picture, a closer examination reveals a stark contrast in customer experiences.
Some customers describe a superb journey, with an informative and attentive driver providing historical context.
However, others recount a vastly different scenario – a "silent delivery service" marked by:
- Unsafe driving behavior
- Poorly maintained vehicles
- Frequent driver distraction
- Lack of engaging tour guidance
Ultimately, the tour’s quality appears to hinge on the individual driver, underscoring the importance of effective oversight and quality control by the tour company to ensure a consistently positive experience for all.
Considerations for Switching Companies

After such a disappointing customer experience, it’s understandable that the reviewer would consider switching to a different tour company. When evaluating alternatives, they might weigh factors like company reputation, driver/guide performance, vehicle condition, and overall value. A comparison table could help visualize the trade-offs:
| Factors | Current Tour | Potential Alternatives |
|---|---|---|
| Reputation | Questionable | Researched and reputable |
| Driver/Guide | Unsafe, unhelpful | Knowledgeable, personable |
| Vehicle | Unclean, unreliable | Well-maintained, comfortable |
| Value | Questionable | Competitive pricing, quality service |
With these considerations in mind, the reviewer can make an informed decision to ensure a more positive experience on their next Hiroshima and Miyajima tour.
Navigating the Hiroshima and Miyajima Private Tour

Although the Hiroshima and Miyajima Private Tour boasts a comprehensive itinerary, navigating the experience requires careful consideration.
From the early 6 AM start time to the uneven reviews, travelers must weigh the tour’s pros and cons. Key factors to consider include:
- Reliability of the transportation and driver
- Quality of the tour guide and informative commentary
- Overall vehicle condition and safety
- Adherence to scheduled timelines and itinerary
- Responsiveness to customer needs and concerns
Ultimately, the tour’s mixed reviews suggest that thorough research and clear communication with the operator are essential for an enjoyable and stress-free exploration of Hiroshima and Miyajima.
Frequently Asked Questions
What Is the Tour’s Pickup and Drop-Off Procedure?
The tour includes pickup from select locations, but not airport pickups. The driver will meet and greet the group before embarking on the journey. Drop-off is at the end of the tour, with no further transportation provided.
Is the Tour Suitable for Individuals With Mobility Issues?
This tour is wheelchair and stroller accessible, with infant seats available. It accommodates most travelers, making it a suitable option for individuals with mobility issues. However, the mixed reviews suggest inconsistent service quality.
How Long Is the Total Duration of the Tour?
The total duration of the tour is not explicitly stated, but it likely takes the entire day given the 6:00 am start time and the distance traveled from Osaka/Kyoto to Hiroshima. The tour is a full-day excursion.
Are There Any Additional Costs Not Included in the Tour Price?
The tour price includes the Miyajima ferry ticket, but there may be additional costs not mentioned. Travelers should confirm any extra fees, such as for food or activities, to avoid unexpected expenses during the tour.
Can the Tour Be Customized to Suit Individual Preferences?
The tour can likely be customized to suit individual preferences, though details are unclear. Customers should inquire with the tour company about potential customization options and any additional fees that may apply.
The Sum Up
The Hiroshima and Miyajima Private Tour offers a comprehensive and personalized experience, catering to travelers’ needs. With convenient transportation, stunning destinations, and an English-speaking driver, the tour provides an accessible and comfortable journey. While reviews are mixed, the highlights of the tour’s accessibility and customer service make it an appealing option for those seeking a guided exploration of these iconic Japanese sites.
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