Exploring Vienna with the Vienna FLEXI Pass—Best of Vienna offers a convenient way to see some of Austria’s most iconic sights without the hassle of buying individual tickets. This pass caters to travelers who appreciate flexibility, allowing a 60-day window to explore at your pace. From the dizzying heights of the Giant Ferris Wheel to the regal halls of Schönbrunn Palace, you’ll find plenty to admire, all included in a pass that promises ease and value.
One thing I love about this pass is the free entry to five top attractions, which include some of Vienna’s most recognizable landmarks. The 72-hour unlimited bus hop-on-hop-off service makes it easy to get around without fuss, especially if you’re unfamiliar with Vienna’s public transport options. The stunning views from the Danube Tower are also a highlight, giving you a panoramic perspective of the city and beyond. However, a possible drawback is the mixed reviews regarding the staff at some points, especially the bus guides, which could impact your experience if customer service isn’t your priority.
While the flexibility and select attractions make this pass appealing, travelers should be aware that the overall rating is 3.3 out of 5 based on four reviews. Not everyone had a flawless experience, with some frustrations over ticketing procedures and staff behavior. But for many, the convenience of skipping lines and exploring on their own terms outweighs these issues. It’s worth considering whether the attractions included match your personal travel style and interests.
Key points / Takeaways

- Flexibility of 60-day validity allows you to spread out your sightseeing without rushing.
- Includes access to 5 top attractions among over 60 options, giving a personalized Vienna experience.
- Unlimited 72-hour hop-on-hop-off bus rides with four scenic routes, making city transport effortless.
- Iconic sights like the Giant Ferris Wheel and Schönbrunn Palace are must-dos, especially with skip-the-line benefits.
- Mixed reviews highlight the importance of staff interactions, particularly at the bus stops, so be prepared for varying levels of customer service.
- You can start your sightseeing at any included site, providing maximum flexibility for your schedule.
Exploring Vienna Through the FLEXI Pass

If you’re planning a trip to Vienna and want to make the most of your time, the Vienna FLEXI Pass is a practical option. It’s designed for travelers who prefer to create their own itinerary rather than follow a rigid tour schedule. The pass grants you free access to five attractions, which are carefully selected to showcase Vienna’s most famous sights. These include the Giant Ferris Wheel, Schönbrunn Palace, Danube Tower, and a boat cruise on the Danube Canal. What’s especially convenient is the 180-degree view from the Ferris wheel and the panoramic cityscape from the Danube Tower—both are worth the visit.
The skip-the-line feature at Schönbrunn Palace helps you avoid long queues, especially in peak seasons. Walking through the Habsburgs’ former summer residence is like stepping into a fairytale, with rooms decorated with gold leaf and frescoes that evoke the grandeur of imperial Austria. You’ll walk where Empress Maria Theresa once reigned and where Mozart performed as a child. The tour is accessible once you’ve activated your pass, and it’s a highlight for history and architecture enthusiasts.
The Danube Tower offers a different kind of thrill—elevating over 800 feet into the sky, you get sweeping views of Vienna, the Danube River, and the Vienna Woods. This is a real treat, especially on a clear day. It’s a bucket list moment that provides a broader perspective of the city’s layout and natural surroundings.
You can also read our reviews of more tours and experiences in Vienna.
Navigating Around with the HOP ON HOP OFF Buses

The 72-hour unlimited bus pass is one of the standout features. I love the way it takes away the stress of figuring out public transit; just hop on, hop off as many times as you like. The buses are equipped with audio guides available in 19 languages, which means you’re not missing out on the stories behind each landmark. It’s a straightforward way to cover a lot of ground, especially if you’re limited on time or prefer a guided feel without a tour guide accompanying you.
Some reviews mention difficulty with staff at certain stops, as one traveler recounted being refused tickets by a rude guide at the bus stop in front of the State Opera. The experience was unpleasant and included some uncomfortable interactions. Fortunately, another staff member helped out, but this highlights the importance of patience and preparedness. It’s wise to carry your pass and stay calm if you encounter any issues, as customer service quality may vary.
The buses connect directly to major attractions, including the Urania Observatory and Media Tower, making it easier to explore the city’s modern architecture alongside historic sites. You’ll appreciate the flexibility to explore at your own pace—get off for a closer look or stay aboard for a scenic ride.
The Attractions: What’s Included and What’s Not

The five included attractions are carefully chosen to give you a well-rounded experience of Vienna. The Giant Ferris Wheel in the Prater park is not just a ride but a symbol of Vienna’s entertainment history since 1897. It offers breathtaking views, particularly at sunset, when the city lights shimmer below.
Schönbrunn Palace is the highlight for anyone interested in royal history. The State Apartment Tour takes you through the luxurious chambers where Austria’s imperial family once lived. The rooms are decorated with frescoes, chandeliers, and gold accents, creating that unmistakable aura of royal splendor. The experience is immersive, and you’ll get a sense of Vienna’s grandeur.
The Danube Tower gives a contemporary contrast—its rotating observation deck allows you to see the city from above, with vistas reaching to the Alps on a clear day. It’s a superb spot for photos and to appreciate Vienna’s skyline.
The MS Blue Danube boat cruise adds a relaxing element, cruising along the Danube Canal and offering views of buildings like the Urania Observatory and Hundertwasser’s Spittelau. It’s a quieter way to see the city’s modern and historic architecture from a different perspective.
Who Will Enjoy This Pass Most?

This pass is ideal for independent travelers who like to set their own pace and explore at their leisure. If you enjoy mixing sightseeing with scenic transport, you’ll find the HOP ON HOP OFF buses and boat cruises align perfectly with your style. It’s also good for budget-conscious visitors who want to avoid paying for individual attractions, especially since the included sites are among Vienna’s most iconic.
However, if you’re someone who relies heavily on guided tours with expert guides, the mixed reviews about staff interactions might be a concern. Also, travelers who want a comprehensive package of many attractions might want to look at other passes offering more inclusions. Still, for a balanced experience of Vienna’s highlights, this pass provides solid value.
Price and Logistics

Considering the pass grants 60 days of validity and includes free access to 5 attractions plus 72 hours on the buses, you could say it’s quite flexible for a city trip. The skip-the-line feature adds convenience, especially during busy seasons. The only caveat is that the initial purchase process can be tricky, as one reviewer recounted difficulties at the bus stop and with staff refusal, which could be frustrating if you’re pressed for time.
The core value lies in the ease of moving around and the immediate access to major sights without multiple ticket purchases. For travelers who want to explore Vienna on their own terms, this is a smart, cost-effective choice.
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Final Thoughts: Is It Worth It?

For travelers seeking a convenient, flexible way to see Vienna, this pass offers a good selection of must-see sights with the added benefit of scenic transportation. The included attractions are iconic and provide memorable moments—especially the panoramic views from the Ferris wheel and Danube Tower. The boat cruise adds a relaxing dimension to your sightseeing.
That said, be prepared for some inconsistent staff experiences, and evaluate whether the included attractions match your interests. If your goal is to visit Vienna’s highlights at your own tempo and enjoy the city’s views and royal heritage, this pass is likely to serve you well.
In summary, it’s best suited for independent travelers who value flexibility, iconic sights, and scenic transport. It’s not a perfect, all-inclusive package, but it delivers key experiences with minimal fuss, making Vienna accessible and enjoyable.
FAQs
Can I start my sightseeing at any of the included sights?
Yes, you can begin your activities at any of the included attractions, giving you maximum flexibility to plan your day.
What happens if staff refuse me tickets?
Some reviews mention encountering rude staff, especially at bus stops. If this happens, it’s advisable to remain calm and seek assistance from other staff members or the service center, which is available daily from 9 a.m. to 6 p.m.
Is the 72-hour bus pass enough to explore the city?
The 72-hour unlimited access provides plenty of time to see Vienna’s main sights at your own pace, especially since it covers four scenic routes with audio guides.
Can I use the pass for more than just the five included attractions?
Absolutely. The pass grants access to over 60 options, so you can customize your itinerary by choosing additional sites beyond the five included in your package.
How long is the pass valid after the first use?
The pass remains valid for 60 days from your first activity, giving you ample time to plan your visit.
What should I consider before purchasing?
While the pass offers flexibility, be aware that some reviews indicate uneven staff interactions. Make sure the included attractions align with your interests to ensure it’s a worthwhile purchase.
In the end, the Vienna FLEXI Pass—Best of Vienna offers a practical way to experience the city’s highlights with ease, especially if you enjoy creating your own adventure and taking in stunning views along the way.
More Tour Reviews in Vienna
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